Assessor Resource

TLIO3019A
Apprehend offenders

Assessment tool

Version 1.0
Issue Date: May 2024


Work involves the duties and tasks applicable to authorised officers working on public trams, trains and buses.

Work is performed under general supervision.

This unit covers the knowledge and skills required to determine offences committed under relevant public transport legislation. It includes preparing for operational activities; carrying out ticket checks; observing and/or detecting offences; performing an arrest; gathering evidence for reports and records; and completing, reviewing and submitting required documentation. Licensing, legislative, regulatory or certification requirements are applicable to this unit.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Prerequisites

Not Applicable

Employability Skills

This unit contains employability skills.



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying:

the underpinning knowledge and skills

relevant legislation and workplace procedures

other relevant aspects of the range statement

Context of and specific resources for assessment

Performance is demonstrated consistently over a period of time and in a suitable range of contexts

Resources for assessment include:

a range of relevant exercises, case studies and/or other simulated practical and knowledge assessment, and/or

access to an appropriate range of relevant operational situations in the workplace

In both real and simulated environments, access is required to:

relevant and appropriate materials and equipment, and

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals

Method of assessment

Assessment of this unit must be undertaken by a registered training organisation

As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests

Practical assessment must occur:

through activities in an appropriately simulated environment at the registered training organisation, and/or

in an appropriate range of situations in the workplace

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

REQUIRED KNOWLEDGE AND SKILLS

This describes the essential knowledge and skills and their level required for this unit.

Required knowledge:

Applicable legislation and regulations, including case law

Standard operating procedures and policies for apprehending offenders

Principle of 'points of proof'

Code of conduct for the apprehension of offenders

Procedures for checking tickets and validating machines

Ways of observing and detecting offences

Options available following observation and detection of offences

Procedures for the use of the phonetic alphabet

Procedures for completing all required documentation

Required skills:

Communicate effectively with others when apprehending offenders

Access, read, interpret and apply instructions, regulations and standard operating procedures relevant to apprehending offenders in a transport context

Complete reports, records and other documentation related to apprehending offenders in a transport context

Work in accordance with instructions

Interact with customers

Work collaboratively with others including requesting assistance to restrain an offender

Adapt appropriately to cultural differences in the workplace, including modes of behaviour and interactions with others

Observe passengers carrying out suspected offensive activities and decide whether or not they should be apprehended

Promptly solve and/or report any identified problems when apprehending offenders in a transport context

Monitor work activities in terms of planned schedule

Modify activities depending on differing operational contingencies, risk situations and environments

Work systematically with required attention to detail

Maintain currency on all operational procedures

Apply legal arrest and detention techniques

Use reasonable force when apprehending offenders in a transport context

Use the phonetic alphabet

Apply personal safety techniques

Select and utilise equipment and communication technology required when apprehending offenders in a transport context

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.

Briefing may include:

required operational duties for the shift

special instructions

updates on legislation

enforcement directives as announced

Equipment may include:

ticket issuing and validating equipment

portable ticket readers

Operational documentation may include:

mobile communication equipment

official identification

official notebook and report of non-compliance

fares and travel guide

ticket manual

Operational area may include:

designated areas in railway stations

on board trains, trams and buses

tram and bus stops

Relevant acts and/or regulations may include:

transport act and legislation

regulations under the act

OH&S legislation

privacy legislation

Detected may include:

checking tickets

observing offenders committing offences

acting on information received

Offences may include:

offences under the relevant legislation

ticket irregularities

behavioural irregularities

vandalism

fraud

theft

assault

criminal damage

Action may include:

reported offence

direct offender to buy or validate ticket

direct offender to leave premises

remove offender from vehicle

give a warning

contact police

arrest offender

Reports may include:

details of offence

details of offender

reason for offence

details of journey

other pertinent details

details of the corroborator

police details when in attendance

accompanying offenders

Documentation/records may include:

code of conduct

company policies and procedures

departmental directives

operational procedures

official notebook

ticket manual

Applicable legislation, regulations and codes may include:

transport legislation and associated regulations

relevant case law

code of conduct

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Participation in briefing meetings on operational duties is undertaken and appropriate instructions are received and correctly interpreted in performing the duties of an authorised officer 
All equipment and operational documentation required for operational duties are obtained before commencement, in accordance with policy and procedures 
Vehicle or operational area is entered in accordance with policy and procedures 
Ticket issuing and validating equipment are checked to ensure correct operation and relevant faults and malfunctions are recorded and/or reported in accordance with policy and procedures 
Where appropriate, passengers are advised that a ticket inspection will commence, in accordance with policy and procedures 
Tickets are inspected in accordance with policy and procedures, relevant acts and/or regulations either independently or in collaboration with other authorised officers 
Ticket irregularities are detected in accordance with policy and procedures 
Other offences as specified in the relevant acts and/or regulations are observed and recorded, as appropriate 
Offenders are questioned to ascertain if a reportable offence has occurred 
Decisions are made on appropriate action in accordance with the relevant acts and/or regulations and policy and procedures 
Appropriate actions are carried out in accordance with policy and procedures 
Assessments are carried out to ensure the arrest is warranted and can be made in accordance with the relevant act and/or regulations and policy and procedures 
Assistance, where required, is sought in a timely manner in accordance with policy and procedures 
Arrests are carried out with regard to all legal and organisational policy and procedures 
Offenders are detained in accordance with the relevant Act and/or regulations and policy and procedures, prior to hand over to police 
Appropriate evidence is collected and or recorded in accordance with the principles of the 'points of proof' for the offence concerned 
Offenders are questioned, to collect additional information for the reports 
Exhibits relevant to the offence are collected and attached to the reports 
Field reports of non compliances are compiled in accordance with policy and procedures 
Relevant information and offences, observations and conversations are recorded in accordance with policy and procedures. 
All required documentation is checked for content, relevance and validity in accordance with policy and procedures 
All field reports of offences are checked to see if all sections are completed to ensure the sufficiency, accuracy and integrity of the evidence 
All reports and documentation are lodged in accordance with policy and procedures 

Forms

Assessment Cover Sheet

TLIO3019A - Apprehend offenders
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

TLIO3019A - Apprehend offenders

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: